Terms & Conditions
Welcome to RaynesRoyalty.com. Raynes Royalty LLC Services and/or its affiliates ("Raynes Natural Beauty LLC") provide website features and other products and services to you when you visit or shop at RaynesRoyalty.com, use Raynes Royalty LLC products or services, use Raynes Royalty LLC applications for mobile, or use software provided by Raynes Royalty LLC in connection with any of the foregoing (collectively, "Raynes Royalt LLC Services"). Raynes Royalty LLC provides the Raynes Royalty LLC Services subject to the following conditions.
By using Raynes Royalty LLC Services, you agree to these conditions. Please read them carefully.
We offer a wide range of Raynes Royalty LLC Services, and sometimes additional terms may apply. When you use an Raynes Royalty LLC Service (for example, Your Profile, Gift Cards, Raynes Roayalty LLC Video, Your Media Library, or Raynes Royalty LLC applications for mobile) you also will be subject to the guidelines, terms and agreements applicable to that Raynes Royalty LLC Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.
Please review our Privacy Notice, which also governs your use of Raynes Royalty LLC Services, to understand our practices.
When you use any Raynes Royalty LLC Service, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Raynes Royalty LLC Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included in or made available through any Raynes Royalty LLC Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Raynes Royalty LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any Raynes Royalty LLC Service is the exclusive property of Raynes Royalty LLC and protected by U.S. and international copyright laws.
In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Raynes Royalty LLC Service are trademarks or trade dress of Raynes Royalty LLC in the U.S. and other countries. Raynes Royalty LLC's trademarks and trade dress may not be used in connection with any product or service that is not Raynes Royalty LLC's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Raynes Royalty LLC. All other trademarks not owned by Raynes Royalty LLC that appear in any Raynes Royalty LLC Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Raynes Royalty LLC.
One or more patents owned by Raynes Royalty LLC apply to the Raynes Royalty LLC Services and to the features and services accessible via the Raynes Royalty LLC Services. Portions of the Raynes Royalty LLC Services operate under license of one or more patents.
LICENSE AND ACCESS
Subject to your compliance with these Conditions of Use and your payment of any applicable fees, Raynes Royalty LLC or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Raynes Royalty LLC Services. This license does not include any resale or commercial use of any Raynes Royalty LLC Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Raynes Royalty LLC Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Raynes Royalty LLC or its licensors, suppliers, publishers, rightsholders, or other content providers. No Raynes Royalty LLC Service, nor any part of any Raynes Natural Beauty LLC Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Raynes Royalty LLC. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Raynes Royalty LLC without express written consent. You may not use any meta tags or any other "hidden text" utilizing Raynes Royalty LLC's name or trademarks without the express written consent of Raynes Royalty LLC. You may not misuse the Raynes Natural Beauty LLC Services. You may use the Raynes Royalty LLC Services only as permitted by law. The licenses granted by Raynes Royalty LLC terminate if you do not comply with these Conditions of Use or any Service Terms.
If you use any Raynes Royalty LLC Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Raynes Royalty LLC does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Raynes Royalty LLC Services only with involvement of a parent or guardian. Alcohol listings on Raynes Royalty LLC are intended for adults. You must be at least 21 years of age to purchase alcohol, or use any site functionality related to alcohol. Raynes Royalty LLC reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Raynes Royalty LLC reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Raynes Royalt LLC a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Raynes Royalty LLC and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Raynes Royalty LLC for all claims resulting from content you supply. Raynes Royalty LLC has the right but not the obligation to monitor and edit or remove any activity or content. Raynes Royalty LLC takes no responsibility and assumes no liability for any content posted by you or any third party.
Raynes Royalty LLC respects the intellectual property of others.
RISK OF LOSS
All items purchased from Raynes Royalty LLC are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
RETURNS, REFUNDS AND TITLE
Raynes Royalty LLC does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, Raynes Royalty LLC does not take title to the refunded item. For more information about our returns and refunds, please see our Return Policy
Raynes Royalty LLC attempts to be as accurate as possible. However, Raynes Royalty LLC does not warrant that product descriptions or other content of any Raynes Royalty LLC Service is accurate, complete, reliable, current, or error-free. If a product offered by Raynes Royalty LLC itself is not as described, your sole remedy is to return it in unused condition.
"List Price" means the suggested retail price of a product as provided by a manufacturer, supplier, or seller. We regularly check List Prices against prices recently found on Raynes Royalty LLC and other retailers. Certain products may have a "Was Price" displayed, which is determined using recent price history of the product on Raynes Royalty LLC.
With respect to items sold by Raynes Royalty LLC, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Raynes Royalty LLC is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.
We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.
When you use apps created by Raynes Royalty LLC, such as the Raynes Royalty LLC App, Raynes Royalty LLC Shopping App, or Raynes Royalty LLC Kindle App, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions.
Parties other than Raynes Royalty LLC operate stores, provide services, or sell product lines through the Raynes Royalty LLC Services. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. Raynes Royalty LLC does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THE RAYNES ROYALTY LLC SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE RAYNES ROYALTY LLC SERVICES ARE PROVIDED BY RAYNES ROYALTY LLC ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. RAYNES ROYALTY LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE RAYNES ROYALTY LLC SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE RAYNES ROYALTY LLC SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE RAYNES ROYALTY LLC SERVICES IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, RAYNES ROYALTY LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RAYNES ROYALTY LLC DOES NOT WARRANT THAT THE RAYNES ROYALTY LLC SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE RAYNES ROYALTY LLC SERVICES, RAYNES ROYALTY LLC'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM RAYNES ROYALTY LLC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RAYNES ROYALTY LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY RAYNES ROYALTY LLC SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY RAYNES ROYALTY LLC SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Any dispute or claim relating in any way to your use of any Raynes Royalty LLC Service, or to any products or services sold or distributed by Raynes Royalty LLC or through RaynesRoyalty.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.
By using any Raynes Royalty LLC Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of Virginia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Raynes Royalty LLC.
Raynes Royalty LLC
P O Box 4701
Manassas, VA 20112
Attn: Legal Department - Subpoena
Notice and Procedure for Making Claims of Copyright Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, please submit your complaint using our online form . We respond quickly to the concerns of rights owners about any alleged infringement.
If you prefer to submit a report in writing, please provide us with this information:
• A physical signature of the person authorized to act on behalf of the owner of the copyright interest;
• A description of the copyrighted work that you claim has been infringed upon;
• A description of where the material that you claim is infringing is located on the site;
• Your address, telephone number, and e-mail address;
• A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Those items for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
With respect to each item for which Import Fees have been calculated, you authorize Raynes Royalty LLC or Merchant (as applicable) to designate a carrier ("Designated Carrier") to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import Fees for such item.
"Import Fees Deposit" represents an estimate of the Import Fees that will be levied on the items in your order for shipment to countries outside of the U.S. By placing your order, you agree to allow Raynes Royalty LLC and/or Merchant (as applicable) to collect the Import Fees Deposit for the applicable items in your order. This deposit will be used, on your behalf, to reimburse the Designated Carriers for the import fees that they have paid on your behalf to the appropriate authorities of the destination country.
You further agree that the Designated Carriers may disclose to Raynes Royalty LLC or Merchant (as applicable) the amount of actual Import Fees levied on the item you have purchased from Raynes Royalty LLC and/or Merchant ("Actual Import Fees"). In the event that the Import Fees Deposit exceeds the Actual Import Fees, Raynes Royalty LLC or Merchant (as applicable) will refund the difference to you.
In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the foregoing authorizations on behalf of the recipient designated in your order.
To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Designated Carrier specified in your shipment confirmation.
These terms and conditions are in addition to the standard Conditions of Use of the Raynes Royalty LLC website. Pursuant to those terms, title and risk of loss for the items transfer to the recipient upon delivery to the common carrier in the United States.
Please note that Merchants participating in the International Direct program may have policies that differ from Raynes Royalty LLC terms and conditions. For items you have purchased from a Merchant, please see the applicable Merchant's policies for any other terms and conditions that may apply to your purchase of such items.
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from RaynesRoyalty.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs and/or postal authorities.
Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs and/or postal authorities in order to facilitate customs clearance and comply with local laws.
If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form.
Customs authorities require the value of the gift item to be stated directly on the package.
Privacy & Safety
What information do we collect?
We collect information from you when you register on our site or subscribe to our newsletter. When registering on our site, as appropriate, you may be asked to enter your name, e-mail address or zip code. This is known as a form of Personally Identifiable Information (PII) and represents information that can be used to identify or locate a single person. We protect all data but most notably PII.
You may, if you choose, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience. Your information helps us to better respond to your individual needs.
To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Information Security. We use secure computing practices to safeguard personal information we collect to protect it from unauthorized access or disclosure.
Employee Access, Training and Expectations. Our ethical standards and employee policies and practices are committed to the protection of customer information. Our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables sites or service provider's systems to recognize your browser, and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell or trade your Personally Identifiable Information (PII) without providing you advance notice. We may share your PII data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe that release is appropriate to comply with the law, enforce our site policies, or protect ours or other's rights, property, or safety. Non-PII visitor information may be provided to other parties for marketing, advertising, or other uses. In some cases, we may share hashed or obfuscated email addresses to better augment what data is shown to you based on geographical information and other preference patterns. Your email address or any other PII is never shared in its raw form.
Third party links
At our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We also may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on certain links posted on this website.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act (OPPA). We therefore will not distribute your personal information to outside parties without your consent.
As parties protected by the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to the ‘Profile' page.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
We would love to be featured in your store. Raynes Royalty does offer wholesale pricing. Please contact us at for more information.
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